How long does it take for refunds to go out (mailed) on a Legacy policy
- Refunds in Exceed are mailed based on when it is disbursed. Use the chart below to determine when the refund will be mailed based on the disbursement date.
- Refunds from Exceed will automatically be disbursed seven (7) days after the system recognizes that a refund needs to be sent. If needed we can manually disburse a refund sooner than seven (7) days.
- Refunds issued in Mainframe have to go through a weekend cycle, and are in the mail the following Tuesday.