How to determine the reason for a Legacy policy cancellation 

  • From Mainframe, go to the PISA/MISA screen.
  • On the bottom right review the code under the RSN field. 
  • Use the chart below to determine the meaning behind the code.

    Note:  You may have to hit enter more than once until you locate the reason code.


RSN Code

Reason for Policy Cancellation

PNP

Non-Payment of Premium

PUN

Underwriter Requested Cancellation

PIL/SIL

Insured Requested Cancellation/NC Short Rate

PIF(Commercial)

Agent or Insured Requested Cancellation

PAL

Agent Request Cancellation

PIO

Dec Page was Returned for Cancellation from Insured

PPF

Premium Finance Company Requested Cancellation

PRN

Cancel Set-Up to Reissue