How to process a Legacy policy reinstatement 

  • If the insured has not provided you with a statement of no loss be sure to check the notepads in Mainframe to ensure that one has been received. 
  • Bring up the policy that we need to reinstate in Mainframe. 
  • Key over the PIBC/MIBC with PUBC/MUBC and press enter. 
  • Tab to the ISS field and enter the number 9. 
  • Tab to the EFF field and enter the mmddyy of the cancellation. 
  • Tab to the RSN field and enter RZ unless payment was received before the cancellation date. In this case you would type RZF. For Worker’s Comp policies, you do not need to type a RSN code. 
  • Tab to the UND field and change the last digit of the code to a 1 if you are reinstating the current term. If you are reinstating the prior term make it a 3.
  • Tab down to the comment section and delete the Non Payment(NP) comment by entering a greater than sign (>) over the first letter of the comment. If the NP comment is not on the first page you’ll press enter until you find it. 

        Note:  A requested cancellation will not have a non-payment comment. 

  • For commercial policies you will add an RT comment. To do this find the next available spot in the comment section. 
  • Type in RT then press F9. Fill in the x’s with today’s date and your user ID. 
  • Press enter. 
  • Key PUPT/MUPT over PUBC/MUBC and hit enter twice. 
  • If you get an error message, ask for help.